Delivery Information

We strive to make our online ordering process as simple as possible.

Free UK Delivery

  • Spend £40 in one transaction and receive free delivery 3-4 working days

Standard Delivery

  • £3.00 2-3 working days

Next Day Delivery

  • £8.00 – orders must be received by 12noon Monday – Thursday in order to be delivered the following day

Standard International Delivery

  • £10.00 – please allow 2 weeks for delivery

We offer FREE UK standard shipping (UK Mainland only) on all orders over £40 (excluding the delivery charge).

All orders will be despatched using Royal Mail or Pawfect Friend’s chosen courier service for dog beds and blankets, usually within 1-2 working days (except handmade products that may be subject to longer delivery periods).

Please note that goods will not be dispatched on weekends, bank holidays, or any other public holiday. Please allow 3-4 working days for free delivery.

Pawfect Friend will do its best to deliver a product within the timeframe shown and earlier if possible. If for any reason there is a delay in the delivery, Pawfect Friend will notify the customer by email as soon as possible.

Some of our products are handmade to order or they can be personalised. These products will have a longer delivery timeframe with a minimum of 3 working days but no more than 14 working days.

If, due to circumstances beyond our reasonable control, a product becomes out of stock after an order has been placed, the customer will be notified by email with an estimated delivery date and given the option to cancel the order and receive a full refund.

Pawfect Friend does not accept any liability for delay, despatch or delivery and cannot be held responsible for delivery at any set time on a particular day.